Victoria Island BCTransmission Repair & Service

Jocelyn Jaszczyszyn of Victoria British Columbia

"I just wanted to THANK YOU for amazing service. My husband asked me to book a transmission flush just to keep up to date with the maintenance of our vehicle. My husband works out of town three weeks of the month so I was a little nervous at finding a reliable company (I have found as a woman with little car knowledge, it is very easy to get ripped off). Anyways, I made an online booking with Bullfrog and received a reply back very quickly. They booked me for the time and date that I requested. A week before I was booked to go in, my car started making some funny sounds and was not shifting properly. My husband came home for his week off and called the transmission place to see if the problem might have something to do with the transmission. They helped us right away. They offered my husband a courtesy car and offered to keep our explorer over the weekend in case something major happened as they were not sure they would be able to get to it that day. They ended up being able to service our car earlier than expected and called my husband for authorization to do certain things to the car. My husband said it was really nice to be kept in the loop! We were beyond happy with our experience with Bullfrog. Our explorer seems like new again and it is nice to know that I can feel comfortable to go in there myself and not feel like I am getting ripped off. Thank you. Will DEFINITELY recommend! "

Kevin Yeager of Victoria British Columbia

"I want to thank Jason at Bullfrog for his ability to help us out over the phone while on a vacation in Calgary. Our van's tranny was rebuilt by Bullfrog a few years ago, and recently it had started to act up. I thought the worst but Jason calmly listened to me and ask me a few questions about the problem, and gave me a promising diagnosis that it didn't sound like the tranny was gone. He directed me to an affiliate member shop in Calgary who were fantastic. IT proved to be a $39 part, and I was out of there for under $100. It's worth it using a shop with a great reputation and strong affiliates in Canada. Thanks so much Jason!"

Manjit Sidhu of Victoria British Columbia

"I had a very positive experience with Bullfrog. Although one is never happy to experience vehicle transmission problems, Wayne explained everything ahead of time and did everything possible to minimize the costs. I would definitely recommend this business to anyone. "

Adrian Christilaw of St. Catharines Ontario

"We were in the first month of an extensive 3-month road trip that had begun in Ontario, Canada, when we had major (and totally unexpected) transmission problems with our 2003 Honda Accord. Distraught by our predicament, we were immediately eased by the treatment we received from the staff of Bullfrog Transmission. They immediately responded to our concerns with an exceptional level of professional yet personal care and attention. We felt completely reassured that our Honda would be in the hands of competent mechanics. And it was. This was certainly comforting at the time and throughout the remainder of our trip. We wish to extend our sincere gratitude, again, to the Bullfrog team. Your fine reputation extends beyond Victoria, B.C. Thank you! All the best in 2008!"

Deidre And Greg Haines of Duncan British Columbia

"We were referred by satisfied customers and we will be referring anyone who needs a transmission repair to Bullfrog. We are extremely impressed with the work service that was provided to us. It was above and beyond and Wayne took extremely good care of us. Excellent repair work and excellent customer service."

Mark Townsend of Victoria British Columbia

"The service Bullfrog Transmissions provided was knowledgeable, professional and, in short, exceptional. They took the time and effort to correctly diagnose the issue with my vehicle. At the end of the day, Bullfrog saved our family over $3000, as 2 independent dealerships misdiagnosed the problem and wanted to completely to rebuild or replace the transmission, which was not required at all. Thank you Wayne Kellow and the rest of the staff at Bullfrog Transmission for your honesty and great work ethic. I would strongly recommend Bullfrog Transmissions to everyone! Mark Townsend Victoria, BC"

Carl Johnson of Victoria British Columbia

"I contacted Bullfrog with concerns about my granddaughters 1998 Honda Prelude and the codes that I had accessed indicating a transmission problem. I found Neil professional and knowledgeable in the questions that he answered. I was quoted a lucky and a not lucky price. An appointment was established with an anticipated date of completion. Upon entering the repair facility I was impressed with the cleanliness and layout of the facility. I was apprised of their findings and trusted them implicitly. The car was ready as promised with a cost as quoted. Their was a glitch! The radio did not work after the battery was disconnected and my grandaughter did not have the code as she was the second owner. Can you imagine the horror that a 19 year old would have to endure? Neil advised me of this problem prior to the delivery of the vehicle to my granddaughter assuring me that it would be looked after. An appointment was arranged to our convenience and they stated that they would need the vehicle for up to three hours. My grandaughter dropped off the car at the appointed time. You cannot imagine how surprised I was to receive a call twenty minutes later to say that the car was ready! The radio works and she has the code, next week she leaves to attend the University of Calgary. I feel confident that if a problem does arise, which I seriously doubt, it will be looked after by their affiliation with the ATRA network. Would I recommend Bullfrog Transmission to the customers of my garage and friends - definitely!"

Brian de Montmorency of Victoria British Columbia

"A few lines to let you know how pleased we are with the repairs you and your staff have done on our vehicles. The efficient & friendly atmosphere took all the stress out of having repairs done."

Nehat Ajeti of Victoria British Columbia

"This is second time that we are servicing our cars at Bullfrog, we called towing company to tow my wife's car to the bullfrog for what we thought is transmission problem and we got a call from them that it was minor problem not related with transmission and ended up paying small amount of $$. Still honest mechanics out there We strongly recommend them Thank you again "

Dave Ross of Victoria British Columbia

"Amazing service and class act business! I was just in this morning (Feb 3rd) with my Acura MDX to have the team look at what I thought might be a transmission leak. I dropped my vehicle off around 8am and within a couple of hours, Wayne had called to say they had raised it on the hoist, done a complete inspection and found no leaks or problems of any kind. They wiped it all down, including around the engine and concluded that there were no issues. When I came to pick it up around 10am, I fully expected to pay for at least an hour of service, but NO CHARGE! Their time and effort to ensure my vehicle was in good repair and no charge! Couldn't believe it! This is why the fellow I bought this vehicle from a couple of years ago went to Bullfrog, why I go there and always will and why you should too! Thanks guys!!!"